Qualifications
NCFE Hospitality
Overview
This course provides a comprehensive introduction to the hospitality industry, focusing on customer service excellence, operational efficiency, and professional standards. Participants will develop the skills required to work effectively in hotels, restaurants and service-oriented environments.
Key areas include front-of-house operations, food and beverage service, guest relations, health and safety, and effective communication, menu knowledge and innovative bar trends. The course also emphasises teamwork, problem-solving, and cultural awareness to ensure high-quality guest experiences.
Upon completion, learners will be prepared to contribute positively to guest satisfaction, operational efficiency, and brand reputation across a range of hospitality settings.
This programme of study is likely to include additional enrichment activities/module(s) which are included to enhance your employability.
Please read our Terms and Conditions before applying for or enrolling on any of our courses.
Academic course entry requirements
You must hold a minimum of four GCSEs at grades A to C including:
- English grade A-C or equivalent.
- Maths grade A-D or equivalent.
Non-academic course entry requirements
Important: All applicants must also meet the following conditions:
- be 16 years old by 1 July 2026.
- provide proof of:
§ Right to Study in the UK. For courses with work placement, proof of your right to work in the UK is also required.
§ Photographic proof of identity
- Provide translated copies of and/or demonstrate equivalency of non-UK qualifications.
Further information on non-academic course entry requirements can be found at https://www.belfastmet.ac.uk/full-time/further-education/entry-criteria-further-education
Proof of qualifications MUST be provided when you enrol e.g. exam certificates.
Achieved and pending qualifications can be recorded on your online application account.
All courses within Belfast Met are delivered and assessed in English, with the exception of language specific courses. Your competence in English must be verified prior to enrolling on your chosen course.
Visit our Student Funding page to find out how to fund your studies.
All fees are set in accordance with DfE regulations.
This course tuition fee is fully funded by the Department for the Economy.
Students are required to supply their own kit, approximate cost £ 50.00. Lists of kit requirements will be given once student is enrolled.
The programme is assessed internally and externally via exam and coursework
Careers
This course is perfect for you if you are interested in: Operational Roles in Hospitality Industry including:
- Front Desk/Reception
- Guest Services Associate
- Food & Beverage Service Assistant
- Hotel Operations Assistant
- Events or Banqueting Assistant
- Customer Serve Representative (Hospitality)
- Housekeeping Assistant
- Concierge Assistant
Interests
Individuals suited to this hospitality course typically have a strong interest in customer service and delivering positive guest experiences. They enjoy working with people from diverse cultural backgrounds and thrive in fast-paced, team-oriented environments. An interest in food and beverage service, guest relations and event operations is beneficial, along with a commitment to maintaining high standards, attention to detail, and effective communication. Problem-solving and responding professionally to guest needs are also key areas of interest for success in this field.
Contact us
Email: BBSInfo@belfastmet.ac.uk
Enquiries: 028 9026 5022
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