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Hospitality and Tourism Recovery Programme

Management and staff across the Hospitality and Tourism sector have been under huge strain since the beginning of the pandemic. As identified by industry representatives, funded by the Department for the Economy (DfE), and delivered in partnership across NI FE Colleges, this free programme has been designed to provide a skills-led approach to supporting managers as they move through the pandemic restrictions into recovery in the year ahead.  

Management Skills Spotlight Series

The Management Skills Spotlight Series is a great opportunity to gain bite-sized learning directly relevant to your industry, your role, and in the work you undertake every day that impacts you as a manager. This series will enable you to build skills, gain knowledge and share experiences with other managers in the Hospitality and Tourism sector. Drawing on the skills and expertise of our guest speakers, industry representatives, as well as college lecturing staff, we will spotlight four key areas:

Leadership and Management Qualification

Are you interested in developing leadership and management skills, whilst gaining an accredited level 3 qualification? The 6 NI FE Colleges are providing 100 fully funded* places that will support managers to gain skills in leadership, motivation, team dynamics, communication and emotional intelligence, all aligned to the Hospitality and Tourism sector.





Is it right for me?

This course is unique in that it has been developed specifically for managers in the Hospitality and Tourism industry. The level 3 qualification is suitable for individuals who have management responsibilities, but no formal training, and are serious about developing their abilities. This qualification particularly supports practicing team leaders and managers who need to lead people through organisational change.


How is this course delivered
and assessed?

Courses are delivered online. You will need access to a computer or laptop with internet. You must be available to attend all online sessions. To achieve the level 3 qualification, you will need to complete two short assessments.






Is my business eligible for funding?

*The course is fully-funded through the Skills Focus programme. To qualify for this programme your business must be based in Northern Ireland and have fewer than 250 employees. Since the EU Exit, service sector businesses are now subject to a subsidy declaration. Community Groups and Charities are not eligible for this programme.




Institute of Leadership and Management
27th April – 8th June
Tuesdays 10.00am – 1.00pm

Course Now Full


Institute of Leadership and Management
12th May – 23rd June
Wednesdays 9.30am – 3:15pm

Margaret McNamee
[email protected]
028 3839 7860


Institute of Leadership and Management
10th May – 14th June
Mondays 9.30am – 1.30pm

Course Now Full


Institute of Leadership and Management
11th May – 1st June
Tuesdays 9.00am – 1.00pm

Kevin Doherty [email protected]
0744 201 2093


Chartered Management Institute
20th May – 24th June
Thursdays 9.30am - 12.30pm

Cheryl McNeill
[email protected]
0797 101 9957


Chartered Management Institute
1st June – 24th June
Tuesdays and Thursdays
9.00am – 12.30pm

Debbie Scott
[email protected]
078 999 58204


Technical Skills Series

Throughout May and June, NI FE colleges will be offering a range of online skills-based learning sessions to support managers and/or their staff in specialist, bespoke skill areas.

*Some sessions may be recorded.
**Some sessions require ingredients and prep prior to the session commencing.


Using AR & VR Technologies for
Tourism Businesses

Thursday 6th May
9.30am - 10.30am

Focusing on the use of Art Beamer as a sales tool, the FYUSE app, and establishing your own VR Art Gallery/Retail Space.

Watch Now


Cut it, Cook it, Quaff it

Monday 10th May
6pm - 8pm
Butchery Skills in unusual and cheaper
cuts of meat, how to cook them and
match wines, all to maximise profit margin.


Watch Now


Baking and Patisserie Skills for Industry

Wednesday 12th May
9am - 1pm
Live interactive demonstration
of skills including: breads; pastry products; desserts; presentation of products.


Contact: Leyonia Davey
[email protected]
077 339 13025


The Art of Cocktail Making

Wednesday 19th May
1pm - 5pm

Shake up your cocktail skills,
refine your craft & learn how to create & mix cocktails like a pro, with expert mixologist Ashley Douglas.
www.nrc.ac.uk/hospitality

Contact: Cheryl McNeill
[email protected]
079 710 19957


Birds, Boning and Brines
Thursday 20th May



This masterclass will focus on the skills and techniques used to utilise poultry to inspire restaurant dishes.

Watch Now


Chocolatier Workshop

Thursday 27th May
9.30am - 12.00pm

This masterclass will improve your understanding of chocolate and to upskill on chocolate techniques, moulding, ganache, and chocolate flowers.

Watch Now


Introduction to Podcasting for Tourism Businesses

Thursday 3rd June
9.30am - 10.30am

An overview of how to create a podcast including; recording, editing, producing, promotion and distribution.

Watch Now