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City & Guilds Level 3 Diploma in Retail Skills (Management)

Course Code: C3880
Campus: Employers Premises
Week Commencing: 27 Aug 18
18/19 Academic Year End Date:
25 Aug 19


This qualification comprises of a competence framework and knowledge based framework which together when achieved make up the overall ApprenticeshipsNI qualification. This qualification provides an introduction to the retail sector for learners looking for work in the industry. It covers the following: Produce staffing schedules, Manage payment transactions, Organise and monitor storage of stock, Manage conflict in a team, Plan and monitor the work of a team, Manage and support equality and diversity at work. It covers the essential retail and customer service skills that employers are looking for. This qualification allows candidates to learn, develop and practise the skills required for career progression as a retail manager.

Entry Requirements


An Apprentice needs to be employed or be about to take up paid employment as an apprentice with a Northern Ireland company and be working a minimum of 21 hours per week (which includes off-the-job-training). Also as an apprentice, you must be the minimum school leaving age in Northern Ireland. Furthermore, please refer to the College’s admissions criteria, which are outlined at the beginning of this document.


Tuition Fee


All fees are set in accordance with DfE regulations.

Important Information

Opportunities and Progression

This qualification could lead to a wide range of retail jobs, including: Sales Assistant, Specialist retail advisor, Supervisor, Retail Manager. Also on successful completion of this Level 3 Apprenticeship you can in your current employed position progress to a Higher Level Apprenticeship with your employer’s support.

Contact Information


Centre for Skills & Apprenticeships, tel: 028 9026 5219 or email: [email protected]