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Pearson Edexcel Level 2 Certificate in Providing Financial Services (QCF)

Course Code: C2640
Campus: Employers Premises
Week Commencing: 27 Aug 18
18/19 Academic Year End Date:
25 Aug 19


This qualification: is nationally recognised and is based on the National Occupational Standards (NOS) owned by Financial Skills Partnership (formerly the Financial Services Skills Council). The apprenticeship in Providing Financial Services recognises occupational competence for people working in roles within: retail banking within banks, building societies and call centres. It is suitable for job roles such as cashiers and customer advisers, and for people working in: the opening and maintaining of customer accounts; the operation of customer accounts’ operation of currency tills and counter services; and handling of payments. In addition, a key element of this qualification also covers Principles of Customer Service, which is designed to provide learners with an introduction to the underpinning knowledge and attitudes required for working within a customer service environment.

Entry Requirements


An Apprentice needs to be employed or be about to take up paid employment as an apprentice with a Northern Ireland company and be working a minimum of 21 hours per week (which includes off-the-job-training). Also as an apprentice, you must be the minimum school leaving age in Northern Ireland. Furthermore, please refer to the College’s admissions criteria, which are outlined at the beginning of this document.


Tuition Fee


All fees are set in accordance with DfE regulations.

Important Information

Opportunities and Progression

This qualification could lead to a wide range of retail jobs in the Retail Banking Sector and are ideal for building professional and technical qualifications for career progression. Also on successful completion of this Level 2 Apprenticeship, you can in your current employed position progress to a Level 3 ApprenticeshipsNI programme.

Contact Information


Centre for Skills & Apprenticeships, tel: 028 9026 5219 or email: [email protected]